Dr. Natalie McLaughlin

Dr. Natalie McLaughlin - Big Lick Veterinary Services - Roanoke, VANatalie McLaughlin is the product of a military family and has enjoyed living in many places. She finished high school in Virginia Beach and graduated from Virginia Tech in 1995. She earned her veterinary degree from VA-MD Regional College of Veterinary Medicine in 2000. She served as the head veterinarian for the Roanoke Wildlife Rescue for 9 years. Currently, she is the co-owner of Big Lick Animal Hospital and works part-time as a veterinarian. Natalie loves veterinary behavior.

She lives in the Cave Spring area with her husband Doug, three children, three dogs, six cats, and two horses. Her outside interests include riding her beloved horse, CrossFit, hanging out with her dogs and all things related to her kids.



Dr. Jonathan Amos, CCRP

Dr. Jonathan Amos, CCRP - Big Lick Veterinary Services - Roanoke, VAFull-time veterinarian and co-owner of Big Lick Vet, Jonathan Amos is a native of the Roanoke Valley graduating from Cave Spring High School and Virginia Tech. He earned his veterinary degree from the VA-MD Regional College of Veterinary Medicine in 2004. In 2007, he graduated from the University of Tennessee with a degree as a Certified Canine Rehabilitation Practitioner. Jonathan is currently the only one in Roanoke County with this degree. Furthermore, he served as President to the Roanoke Valley Veterinary Association during the term years 2007 -2009. His veterinary passions include canine rehabilitation and diagnostic ultrasound. He is glad to be back in the Roanoke Valley and practicing veterinary medicine.

He lives in the Cave Spring area with his wife Amanda and their two kids, and several pets including two dogs, two cats, three goats, many fish, and a flock of chickens on Big Lick Farm. His personal interests include Hokie football, Crossfit, and spending time with his family.



Dr. Erin Sheppard

Erin Sheppard joined Big Lick Vet in the summer of 2017 and has been practicing veterinary medicine in the Roanoke Valley area for over five years. She earned her Bachelors degree in Biology from the University of Central Arkansas, where she graduated Cum Laude. From there she attended Michigan State University, where she earned her Doctorate of Veterinary Medicine in 2006. She then went on to practice small animal medicine in North Carolina and South Carolina before finally settling with her family in Roanoke, Virginia. Her areas of special interest include diagnostic ultrasound as well as dermatology, although she enjoys most aspects of medicine.

Erin is married to local pediatric dentist Dr. Corey Sheppard. The couple has 3 children and three dogs. In her spare time, Erin enjoys spending time at the lake, hiking, camping, running, gardening, and anything that allows her to relax with her family.



Dr. Laura Nelson

Dr. Laura Nelson - Big Lick Veterinary Services - Roanoke, VALaura Nelson is a native of Charlottesville and holds a BS from Virginia Tech in Biology. She is a 1985 graduate of the VA-MD Regional College of Veterinary Medicine. She has practiced in the Roanoke area for more than 30 years. Dr. Nelson has continued her education in the areas of surgery, ultrasound, and echocardiography. Dr. Nelson joined the Big Lick Vet staff in the fall of 2006 as a part-time veterinarian. She also works part-time in the New River Valley. She has a special interest in ultrasound diagnostics, cats, surgery, and small mammals such as rabbits and other pocket pets.

She lives in the NRV and has six horses, four cats, and two dogs. In her free time, she competes in the equestrian discipline of dressage.



Beth Basham

Office ManagerBeth - Big Lick Veterinary Services - Roanoke, VA

Beth is proud to be a member of the Big Lick Veterinary Team. She has been in the veterinary field for a total of 14 years and has been at Big Lick since 2008. She also has over 44 years of bookkeeping experience that allows her to serve our team as office manager. But she has also been known to stand in as a receptionist, help in x-ray and treatment, do laundry, answer the phone, and to babysit a pet in her office.

She lives in SW Roanoke County with her husband Doug and her beloved, Gracie – a rescued Sheltie. Beth and her husband also have four children, 2 grandchildren, and eight granddogs! Beth’s hobbies include gourmet cooking, home decorating, gardening, and reading.



Melody P

Licensed Veterinary TechnicianMelody P - Big Lick Veterinary Services - Roanoke, VA

Melody has been with Big Lick Vet since 2005, the longest of any staff member. She attended Blue Ridge Community College and obtained her Associate of Animal Science in 2012. As a Licensed Veterinary Technician (LVT), she is an asset to the Big Lick Vet team and completes yearly continuing education courses to maintain her licensure and supplement her knowledge.

Melody’s Pit Bull (Ham) and Japanese Chin (Sake-Sushi) come to work with her daily and provide much-needed love and emotional support to our team. When not at work Melody enjoys painting and running. She is also an excellent CrossFit athlete and is a CF-L1 certified trainer.



Jessica H

Licensed Veterinary Technician

After working in multiple pet shops and wildlife rehab, Jess started her journey into veterinary medicine in 2008. She decided to further her career to the next level and achieved her veterinary technician license in 2015. Jess’s passions lie in dentistry and cytology, and she has a special place in her heart for senior pets and pocket pets. In her spare time, Jess enjoys hiking, kayaking, video games, and anime. She also loves spending time with her husband Ben and their dog, two cats, and multiple aquariums.



Sheri C

Veterinary AssistantSheri - Big Lick Veterinary Services - Roanoke, VA

Sheri has worked at Big Lick Vet since 2006. She has worked in veterinary medicine for most of her life and most recently spent 19 years working in emergency veterinary medicine at EVS.

At home, Sheri has three dogs (Buddy, Cadie, and Bane), three cats (Florence, Benny, and Cindy Lee Clawford – fashion model extraordinaire), two Sulcata tortoises (Harriet and Franklin), two horses (Cierra and Storm), a cockatiel named Windy, and a very patient husband, Richard. In her spare time, she enjoys yard work, gardening, and classic cars. Her extensive experience makes her a great addition to our team and she’s known by our clients and staff for how caring, kind, and empathetic she is.



Kim H

Veterinary Assistant

Kim joined the Big Lick Vet family in 2012. She has an Associate of Science degree from Virginia Western Community College and a Bachelor of Arts degree with a Concentration in Information Analysis from Roanoke College. Kim has always been an avid animal lover and is grateful to have found a career that she is passionate about and finds rewarding.

She currently lives with her long-term partner, Kevin, and three cats: Gypsy, Lulu, and Tomato. She has a special place in her heart for senior pets in need and hopes to adopt another senior dog soon. Outside of work, Kim enjoys fishkeeping, aquascaping her fish tanks, and spending time with friends and family.




Veterinary AssistantCheryl - Big Lick Veterinary Services - Roanoke, VA

Cheryl joined the Big Lick Vet team in 2012. She has been a veterinary assistant for over 20 years.

She lives in Franklin County with her three sons and a household full of animals, including dogs, cats, chickens, and a bunny. Cheryl also is a talented groomer and worked in grooming for many years, however, she now prefers the interaction with clients and patients that working as a veterinary assistant allows her. Her years of experience in the veterinary field make her a great addition to our team.




Veterinary AssistantStephanie - Big Lick Veterinary Services - Roanoke, VA

Stephanie joined the Big Lick Vet family in 2015. She earned her Bachelor of Science in Biology from Harding University in 2006 and has nine years of experience working in veterinary medicine.

Stephanie enjoys training and competing in dog sports, as well as participating in dog shows. She is particularly passionate about the Cane Corso, a large Italian breed of dog. At home, she has five dogs, two cats, a Sulcata tortoise, as well as a yard full of chickens.




Veterinary AssistantCindy - Big Lick Veterinary Services - Roanoke, VA

Cindy joined the Big Lick Vet team in 2011. She obtained a business degree from Radford University in 2001 and is a RTR (Registered Technician, Radiology) from Virginia Western Community College in 2010.

Her furbabies include numerous dogs, cats, and horses. Cindy enjoys horseback riding, skiing, gardening, and volunteers at the local pound, RCACP, as a dog walker. Cindy’s expertise in radiology and her kind heart have, and will continue to, make her a huge asset to the clinic and to all of our patients.



Melody M

Veterinary AssistantMelody M - Big Lick Veterinary Services - Roanoke, VA

Melody joined the Big Lick Vet family in 2016. She has a degree in Massage Therapy and prior to coming to Big Lick Vet, she worked on a dairy farm in Franklin County.

Her mother has worked in the veterinary field for many years and so Melody has been exposed to the profession for most of her life. At home, she has a Chihuahua named Shauna, a mixed-breed dog named Spud (who was a foster failure from the clinic), and 2 cats named Lana Binx and Kahlua. In her spare time, Melody enjoys kayaking and works on the local food truck called “Wake & Bacon”.




Veterinary Assistant

Jacob first began shadowing the veterinarians in our office in 2016 and then became an official member of the Big Lick Vet family in 2017. He has had a passion for animals from a very young age. After graduating high school, Jacob plans to first continue his education at Virginia Western Community College and aspires to then continue in the field of veterinary medicine at Virginia Tech.

His family shares his devotion for the well-being of animals and collectively they have four dogs (Patches, Freckles, Sadie, and Koa), a horse (Little Girl), and a number of lucky barn cats. In his spare time, Jacob enjoys spending time with his family, hiking, and watching football.




Veterinary Assistant

Amber joined the Big Lick Vet team in 2019. She graduated in May 2019 with a Bachelor of Arts in Biology from Randolph College with minors in Equine Studies and History. Amber is also certified in Equine Massage and has been an equestrian for 17 years. She competes on the local and rated circuit with two of her horses. Amber is very familiar with the veterinary field as her mother has been a vet her entire life and Amber spent a lot of time learning the ropes from her mom while she was growing up.

At home, she has a pig named Dyson and a bulldog named LouLou. This is Amber’s first job since graduating college and she’s excited to get settled in, but when not working here at Big Lick Vet, she enjoys working with her horses. We’re excited to have Amber join the team!




Veterinary Assistant

Abigail joined the Big Lick Vet team in 2021. She has a Bachelors of Science and Zoology from Liberty University and aspires to attend the Virginia-Maryland College of Veterinary Medicine to achieve her life-long dream of becoming a Veterinarian. She would love to work as a Veterinarian in a third-world country some day to enhance the owner-pet bond.

When not working, Abigail enjoys spending time with her family and her Border Collie named Riley. She also enjoys reading. Her experience working in Customer Service makes her an asset to our team as she interacts with clients. Her favorite appointments are new puppy and kitten visits.




ReceptionistCeleste - Big Lick Veterinary Services - Roanoke, VA

Lyndsey joined the Big Lick Vet family in 2016. She has many years of experience in the veterinary field and her love for all animals started at a very young age. At home, Lyndsey has two Calico cats (Ida and Kitten) and considers herself a bit of a “crazy cat lady”.

She is very active at her church, where she is a longtime member of the choir. Lyndsey is passionate about music and sports and her favorite sports teams are the Hokies and Steelers. When she’s not working, she also enjoys spending time with her family, friends, and attending music festivals.





Grace joined the Big Lick Vet team in 2017. She has been a long-time resident of the Cave Spring area but when starting here at Big Lick was new to veterinary medicine. Her love for both people and animals makes her an asset to their team and a wonderful receptionist. She enjoys being outdoors and at the beach.

She spends most of her time with friends and family, whether it’s with her three brothers and her rescue pup, Hank, or fostering other animals in need. She can’t wait to add other furry friends to her family in the future and looks forward to continuing to learn more about veterinary medicine.



Emma Williams


Emma joined the Big Lick Vet family in September 2017 as our groomer. She took an interest in grooming as a teenager and through much practice and experience, as well as learning under the direction of a professional groomer, she honed her skills. Her favorite type of dog to groom is any kind of Doodle! Emma is froms the Roanoke Valley and is a graduate of Cave Spring High School. She is a wife and a mother to two children – her precious daughter Sadie and her sweet son Hayden, the newest addition to their family.

At home, Emma has two Cockapoos, one named Hallie and another named Stella. Emma loves going to the beach, shopping, and spending time with her family.