Welcome to the Summer 2020 edition of Big Lick Vet’s newsletter! Our goal with this newsletter is to provide our clients with information about what’s been happening here at Big Lick Vet for the past few months, what’s coming up, and our specials/promotions. We also want to provide you with information that’s relevant to you and your pets, like recalls, alerts, and educational information. Thank you for choosing us as your pet’s veterinary care provider! You can also visit our website to stay up to date on what’s going on at Big Lick Vet between newsletters!
Updated Covid-19 Protocol
First, we want to send out a huge THANK YOU to our incredible clients for their patience and understanding during this unusual time. We understand that curbside service hasn’t been easy for you, and we hope you know that it hasn’t been easy for us either. We know it’s hot and uncomfortable outside right now because we feel it too, and we look forward to the day when things can go back to normal.
In the meantime, we can’t tell you how much we appreciate you working with us. We want to update you on some small changes to our current Covid-19 protocol: The health and safety of our clients and staff is our number one priority right now, and so at this time, we plan to continue curbside service indefinitely. We will continue to monitor the ongoing situation and cases in our area. We will update you on any changes to our current protocol.
Starting on Monday, July 13, we will start giving you the option of either having a staff member come to your car to get your pet or having you bring your pet into the lobby to hand off to the technician. If you elect to bring your pet into the lobby, let your technician know over the phone, and they will come to the door to wave you in. Please wear a mask. Once your pet is safely inside and with a technician, you can return to your car while the doctor examines your pet. We are continuing to offer in hospital end of life discussions and euthanasia appointments as we know how difficult these already are. If you come inside, whether to hand off your pet or for end of life care, we ask that you please wear a mask and maintain social distancing to the best of your ability.
We look forward to the day where we can welcome you back inside Big Lick Vet! In the meantime, thank you for your patience and understanding. We truly have the best clients and we appreciate your continued loyalty, referrals, and support.
Curbside Concierge Service and Low Contact Appointments
In an effort to keep our staff and clients safe and to minimize human to human contact, we are continuing a curbside concierge service and low contact appointments. We are asking clients NOT to enter the building at this time unless you are handing off your pet to a technician. If you need to pick up food or medications, simply call us when you arrive at 540-776-0700 and one of our staff members will take payment over the phone and then bring your items out to the car for you!
We are also offering drop off and low contact appointments for any other visits, the details of which are outlined in the image below. We know how strange and difficult it must be for our clients to stay out in their car and not be by their pet’s side during their vet visit. It’s weird for us too! But we assure you that we’re giving your pets even more love and assurance than usual to help them adjust to this change! If you have any questions or concerns regarding our curbside concierge service or low contact appointment, please call us at 540-776-0700, and we’ll be happy to discuss them with you. Again, we thank you for your understanding and cooperation.
FREE DELIVERY of Your Pet’s Food!
Did you know you can support our small, locally owned business AND have your pet’s food shipped to your front door for FREE? With Purina Pro Plan Vet Direct you can get free delivery with no shipping minimums on every single order. Just click the link below to sign up and start ordering!
Purina Pro Plan Vet DirectSupport us AND enjoy FREE SHIPPING to your house through Pro Plan Vet Direct.
Our Clinic ID is TMFHI.
Pro Plan Vet Direct Discount Codes (One Use Per Client):
-Use code AUGUSTSAVE15 to take 15% off your first purchase of any one diet
-Use code TAKE30 to take 30% off your first automatic shipment order
–FREE SHIPPING on all Pro Plan Vet Direct orders – No minimum and no code needed!
Our Business Hours
Monday: 7:30am – 5:30pm
Tuesday: 7:30am – 6:00pm
Wednesday: 7:30am – 5:30 pm
Thursday: 7:30am – 5:30 pm
Friday: 7:30am – 5:30 pm
Due to popular demand, we’re continuing our Client Referral Program through the end of 2020! It means the world that you would recommend us to your friends and family, and this is our way of saying thank you! When you refer a friend to Big Lick Vet, and they mention your name when scheduling or checking-in for their first appointment, we will provide you both with a $20 credit on your account to use towards your next visit.
In light of everything going on and the changes we’ve had to make to our day to day operations, we’ve made the decision to postpone our upcoming promotions so that as many of our clients as possible can take advantage of them. We look forward to sharing them with you when things get back to normal! Hint: we’ll be raffling off a Yeti cooler soon!
To learn more about our specials and promotions, check out the Specials page on our website.
From Our Blog
As Virginia enters Phase 3 of Reopening, many are returning to work for the first time after months of restrictions to prevent the spread of Covid-19. Not only will this change be an adjustment for you, but your pets will also feel the impact of a new routine and not having their owner(s) home for the first time in months. Additionally, many families chose to adopt pets during the pandemic. Because they were home and able to dedicate time to introducing their new pet into their family, it was a good time to devote time to their new pet! Our pets are creatures of habit and get used to our routines, which means that many of these newly adopted pets have never known a world in which you leave for work every morning or the kids leave for school. It’s important to slowly start getting your pet used to this new normal. Follow these 10 tips to make this transition as smooth as possible!
We have some exciting news for cat lovers who are allergic to cats! After decades of research, Purina has developed a revolutionary new cat food called LiveClear, a proactive and scientifically proven approach that can safely neutralize the primary cat allergen at its source in cat saliva. LiveClear significantly reduces allergens in cat hair and dander by an average of 47% starting in the third week of daily feeding. We’re excited about how this revolutionary new diet from Purina will positively affect pet owners with allergens to cats and strengthen the human-animal bond. Purina Pro Plan LiveClear is available in a variety of sizes and formulas. Check out our blog post to learn more about how this diet works and how it can help cat lovers with allergies to cats.
Spending time with our pets during the long, sunny days of summer is one of the best parts of this time of the year! Most pets love spending time in the great outdoors, and we love spending that time with them! But being overeager in the heat can be potentially dangerous. We’ve had a long streak of days in the upper 80s and 90s and with temperatures like these, it’s imporant to take precautions to help ensure your pet has a fun and safe summer with you. The young, elderly, sick, and flat nose breeds particularly need special consideration during the hot summer months because the heat can be especially dangerous for them. Follow these 8 tips to beat the heat and keep your pets safe this summer!
See these blog posts and more on our blog.
Follow Us On Social Media!
Make sure to follow us on Facebook, Twitter, Instagram, and Pinterest – @biglickvet – tokeep up with the latest updates, as well as educational posts, food recalls, promotions, and fun pictures and videos!
Please feel free to call our office at 540-776-0700 with any questions, concerns, or needs you might have! We look forward to continuing to provide the highest level of veterinary medicine along with friendly, compassionate care even during this unusual time. Thanks for choosing us to be your pet’s health care provider!
Your Friends at Big Lick Veterinary Services